Keynotes & Workshops
Empowering Everyone to Steal the Show
this is your team’s standing ovation moment.
Redefine customer service through the lens of performance
Boost team morale with fun, actionable takeaways
Reinforce the power of employee experience
Leave energized, inspired, and ready to lead
Watch Dustin In Action!
FUN Makes Great Things Happen
Why Joy, Energy, and Purpose Are Your Brand's Ultimate Power Tools
Keynote
This isn’t about ping-pong tables or pizza parties. This is about unlocking the kind of fun that fuels performance, transforms culture, and keeps people coming back—for more shifts and more visits.
In this high-energy, story-packed keynote, Dustin Portillo delivers a bold message for today’s hospitality leaders: Fun is not fluff. It’s a force.
Drawing from his journey as a circus performer, Ronald McDonald, and executive leader for one of McDonald’s top franchise groups, Dustin shares the powerful connection between fun, performance, and guest experience. He equips teams and leaders with the tools to reconnect with their purpose, reignite their energy, and create unforgettable moments that drive loyalty from the inside out.
Audience Takeaways
Redefine FUN: Learn why fun is essential, not optional, for thriving cultures.
The 15% Club: Meet the frontline magic-makers who make fun their superpower.
The FUN Audit: Diagnose and amplify your team's energy, purpose, and joy.
Culture + Consistency: Build a workplace where fun and excellence coexist.
Who This Keynote Energizes:
🔴 Frontline teams ready to bring more energy, presence, and heart to every guest interaction
🔴 Shift leaders, GMs, and multi-unit managers who want to lead with confidence and light a fire under their teams
🔴 Franchise owners & operators looking to turn good teams into great performers
🔴Culture, HR, and training pros driven to create a workplace where every role feels like center stage
If your team needs a wake-up call, a confidence boost, or a fresh reminder that showtime is every time, this keynote’s for you.
The Showtime Mindset
Own Your Role, Energize Your Team, and Create Unforgettable Moments
Keynote
This isn’t just another keynote—it’s a call to step into the spotlight and OWN it.
In The Showtime Mindset, Dustin Portillo brings his signature blend of energy, humor, and real-world wisdom to help hospitality professionals at every level embrace the power of presence, performance, and purpose. Because whether you’re on the floor, behind the scenes, or leading the charge, every role is center stage.
Dustin shares his “IDIOT” method—five powerful steps (IMAGINE, DREAM, IGNITE, ORIGINALITY, THANKS) designed to help you unlock your potential, fuel your passion, and bring your authentic self to every guest interaction. Get ready for a high-energy, interactive experience that will leave your team feeling confident, connected, and fired up to make a real impact.
Audience Takeaways
The Showtime Mindset: Why every moment is a chance to shine—and how to show up big
IDIOT Method Mastery: 5 steps to unlock your potential and lead with authenticity
Performance + Purpose: How to energize your team without burning out
Own Your Spotlight: Practical tools to boost confidence and create emotional connections with guests
Culture Carriers: Discover how to be the spark that elevates everyone around you
Who This Keynote Energizes:
🔴 Frontline teams ready to bring more energy, presence, and heart to every guest interaction
🔴 Shift leaders, GMs, and multi-unit managers who want to lead with confidence and light a fire under their teams
🔴 Franchise owners & operators looking to turn good teams into great performers
🔴Culture, HR, and training pros driven to create a workplace where every role feels like center stage
If your team needs a wake-up call, a confidence boost, or a fresh reminder that showtime is every time, this keynote’s for you.
Image of Excellence
Build a Brand That Walks, Talks, & Performs
Workshop
This high-energy, interactive workshop helps your team break through limiting beliefs, embrace bold authenticity, and master the mindset of executive presence. Through performance-based principles and real-time coaching, Dustin guides participants to uncover what makes them unforgettable- on the floor, in the field, or on the front line. It’s not about changing who they are, it’s about showing up louder, prouder, and more powerfully aligned with the brand they represent.
⚠️ Workshop Warning: Side effects may include uncontrollable laughter, breakthrough moments, and stepping into the most confident, magnetic version of yourself. Fun is not optional—it’s the fuel.
Audience Takeaways
A redefined personal brand that stands out—on stage and off.
Tools to amplify executive presence and inspire trust.
A mindset shift that fuels performance, purpose, and connection.
A deeper understanding of how showing up fully impacts customer loyalty and team culture.
Who This Keynote Energizes:
🔴 Frontline pros who are ready to ditch self-doubt and show up with bold, contagious confidence
🔴 Emerging leaders, shift supervisors, and managers looking to level up their executive presence and own the room (or the floor)
🔴 Culture carriers and brand ambassadors who want to align their personal style with the brand’s mission—without losing their spark
🔴 Teams that feel stuck, burnt out, or playing small—and need a shot of fun, energy, and realignment
If your crew is ready to break through the noise, turn up the volume on their authentic selves, and perform like they mean it—this workshop’s for them.
Bring the Show to Your Team!
Bringing Dustin's Magic to Your event!
Ready to energize your organization and deliver experiences that leave a lasting impression? Fill out the form below and let’s co-create something your team (and your guests) will never forget.
Connect with Dustin for unforgettable events filled with inspiration, humor, and transformation! Reach out to bring his unique energy and expertise to your audience.
