From Clown to Culture Coach
Hospitality is a Performance. Let’s Make Yours Unforgettable!
Hospitality is a Performance. Let’s Make Yours Unforgettable.
Dustin Portillo helps hospitality and QSR brands energize their teams, ignite service culture, and deliver guest experiences that wow.
His journey? Anything but ordinary. From the center ring with Ringling Bros. to the national stage as Ronald McDonald to behind-the-scenes leadership with one of McDonald’s top franchise groups—Dustin learned that great hospitality is part show, part strategy, and all heart.
Now, he brings his Showtime Mindset to frontline teams, franchise systems, and executive leaders—helping them spark purpose, performance, and fun that sticks.
Because in hospitality, every shift is a show—and your team deserves to own the spotlight.
A Front-Row Seat to an Unconventional Journey
Dustin Portillo’s story isn’t typical—and neither is this book. From circus clown to corporate exec to hospitality speaker, he shares five powerful principles that will help you lead with heart, take bold risks, and turn chaos into momentum. It’s not about being perfect—it’s about being real, being brave, and having fun while you’re at it.
Contact Dustin if you are interested in a bulk order!
From circus ring to corporate stage—discover the story that shaped the Showtime Mindset.
Custom, high-energy keynotes and workshops that move your people and your metrics.
Ready to level up your team’s energy, engagement, and impact? Let’s talk.
Ready to energize your organization and deliver experiences that leave a lasting impression? Fill out the form below and let’s co-create something your team (and your guests) will never forget.