Redefine customer service through the lens of performance
Boost team morale with fun, actionable takeaways
Reinforce the power of employee experience
Leave energized, inspired, and ready to lead
Keynote
This isn’t about ping-pong tables or pizza parties. This is about unlocking the kind of fun that fuels performance, transforms culture, and keeps people coming back—for more shifts and more visits.
In this high-energy, story-packed keynote, Dustin Portillo delivers a bold message for today’s hospitality leaders: Fun is not fluff. It’s a force.
Drawing from his journey as a circus performer, Ronald McDonald, and executive leader for one of McDonald’s top franchise groups, Dustin shares the powerful connection between fun, performance, and guest experience. He equips teams and leaders with the tools to reconnect with their purpose, reignite their energy, and create unforgettable moments that drive loyalty from the inside out.
Redefine FUN: Learn why fun is essential, not optional, for thriving cultures.
The 15% Club: Meet the frontline magic-makers who make fun their superpower.
The FUN Audit: Diagnose and amplify your team's energy, purpose, and joy.
Culture + Consistency: Build a workplace where fun and excellence coexist.
🔴 Frontline teams ready to bring more energy, presence, and heart to every guest interaction
🔴 Shift leaders, GMs, and multi-unit managers who want to lead with confidence and light a fire under their teams
🔴 Franchise owners & operators looking to turn good teams into great performers
🔴Culture, HR, and training pros driven to create a workplace where every role feels like center stage
If your team needs a wake-up call, a confidence boost, or a fresh reminder that showtime is every time, this keynote’s for you.
Keynote
There’s a reason the circus never starts until everything is just right.
The lighting. The energy. The attitude.
It’s not fake, it’s intentional. Because in show business (and hospitality), every moment is a performance and every guest is the audience.
In this dynamic keynote, Dustin Portillo pulls back the curtain on what years under the spotlight taught him about leadership, presence, and showing up with purpose.
From the center ring to the drive-thru window, he connects circus discipline and hospitality excellence in a way that’s unforgettable, actionable, and fun.
This is more than motivation. It’s a mindset shift—because the best brands don’t just serve their guests.
They perform for them.
Transform “tasks” into “moments” that connect emotionally and build brand loyalty
Train like a performer: Show up sharp, confident, and fully present—on and off the floor
Lead the energy in the room (even when you're exhausted) by modeling intentional presence
🔴 Frontline teams ready to bring more energy, presence, and heart to every guest interaction
🔴 Shift leaders, GMs, and multi-unit managers who want to lead with confidence and light a fire under their teams
🔴 Franchise owners & operators looking to turn good teams into great performers
🔴Culture, HR, and training pros driven to create a workplace where every role feels like center stage
If your team needs a wake-up call, a confidence boost, or a fresh reminder that showtime is every time, this keynote’s for you.
Keynote
Let’s face it—your product isn’t what sets you apart.
Your people are.
In a world where brands can duplicate your recipes, signage, and systems overnight, the only thing they can’t replicate is the culture your team lives and breathes every day. The way they show up. The way they make guests feel. The pride behind the counter and the energy on the floor.
This keynote is a wake-up call (and a playbook) for leaders who want to build a workplace so authentic, fun, and fired-up, it becomes the brand.
Because culture isn’t something you install. It’s something you perform.
Build a frontline culture that shows up with energy—not just compliance
Turn your best team members into culture carriers who influence from the inside
Design moments, language, and rituals that make your workplace unforgettable
🔴 Teams ready to go from “meh” to magnetic
🔴 Multi-unit leaders focused on employee retention and guest loyalty
🔴 Franchise owners & operators looking to turn good teams into great performers
🔴Culture, HR, and training pros driven to create a workplace where every role feels like center stage
If your team needs a wake-up call, a confidence boost, or a fresh reminder that showtime is every time, this keynote’s for you.
Workshop
This high-energy, interactive workshop helps your team break through limiting beliefs, embrace bold authenticity, and master the mindset of executive presence. Through performance-based principles and real-time coaching, Dustin guides participants to uncover what makes them unforgettable- on the floor, in the field, or on the front line. It’s not about changing who they are, it’s about showing up louder, prouder, and more powerfully aligned with the brand they represent.
⚠️ Workshop Warning: Side effects may include uncontrollable laughter, breakthrough moments, and stepping into the most confident, magnetic version of yourself. Fun is not optional—it’s the fuel.
A redefined personal brand that stands out—on stage and off.
Tools to amplify executive presence and inspire trust.
A mindset shift that fuels performance, purpose, and connection.
A deeper understanding of how showing up fully impacts customer loyalty and team culture.
🔴 Frontline pros who are ready to ditch self-doubt and show up with bold, contagious confidence
🔴 Emerging leaders, shift supervisors, and managers looking to level up their executive presence and own the room (or the floor)
🔴 Culture carriers and brand ambassadors who want to align their personal style with the brand’s mission—without losing their spark
🔴 Teams that feel stuck, burnt out, or playing small—and need a shot of fun, energy, and realignment
If your crew is ready to break through the noise, turn up the volume on their authentic selves, and perform like they mean it—this workshop’s for them.
Ready to energize your organization and deliver experiences that leave a lasting impression? Fill out the form below and let’s co-create something your team (and your guests) will never forget.